Availability / Service

Wherever you live, our nixie clocks will come to you.

From where to where?

Our company is based in the Czech Republic, heart of Europe. There, we service clocks and send them all around the world. Fast service of clocks is very important to us. That is why we try to build service points.
So far, we are doing most of the work here but half of our production goes once a year on a pallet by ship to the U.S. We are proud that we were granted the privilege to collaborate with Nick Stock who, thanks to his knowledge and experiences, is also able to fully service the clocks.

Shipping and service map

What this will improve to you?

This service point bring valuable opportunities such as a rapid reduction in the risk of losing a shipment when delivered between continents or being damaged. Thanks to the bulk shipment, we have also managed to cut import prices of the nixie clocks, so you do not have to pay high customs duty.

Our external service point

We are constantly trying to get closer to you and that is why we have expanded our operation to include also external service point abroad with regular supply.
The American service point is located in California, and it covers all our orders, replacements, and repairs within the USA.

What's happening in service points?

Clocks are both sent from the service points and undergo possible service processes there. What is being serviced? Software errors, hardware failures…
However, we are doing everything we can so you don’t have to use our service.